# Asana

Close the loop on follow-up customer tasks from Slack without jumping back and forth in Asana.

contents

- [Enabling the integration](/content/integrations/asana#enabling-the-integration/index.html)
- [Creating a task in Asana from Channeled](/content/integrations/asana#creating-a-task-in-asana-from-channeled/index.html)
- [Viewing a task in Asana from Channeled](/content/integrations/asana#viewing-a-task-in-asana-from-channeled/index.html)
- [Completing a task in Asana from Channeled](/content/integrations/asana#completing-a-task-in-asana-from-channeled/index.html)

> Close the loop on follow-up customer tasks from Slack without jumping back and forth in Asana.

Channeled's Asana integration allows Customer Success teams to create follow-up tasks for their Product and Engineering counterparts in Asana without leaving Slack. Asana updates are then synced bi-directionally from Asana to Channeled – meaning no lost time jumping to Asana to check on progress of an existing task – and faster ability to close-the-loop with customers.

## Enabling the integration

### Connect your Asana Workspace

Use **/channeled-integrations** to see the integrations available in Channeled, and select Asana. Then, select the Asana Workspace you want to integrate with.

## Creating a task in Asana from Channeled

- Select **Add a task** from the **Organize thread** shortcut in Slack
- In the **Create a thread** modal, select **Create in Asana**

## Viewing a task in Asana from Channeled

- Tasks created from related customer threads show up side-by-side with them in the inbox
- Click **View tasks** next to your thread to double-click and view tasks in more detail

## Completing a task in Asana from Channeled

By default, marking a task complete in Asana will mark it completed in Channeled. If you're in Channeled, you can also complete Asana tasks without leaving Slack.

- Click **View tasks** next to the relevant thread to see them in detail
- Click **Mark complete** next the specific task to mark it complete.